Care guide & support

At Witty Innovations, we want your handmade resin art and jewelry to shine for years to come. Explore our essential care instructions, shipping policies, and answers to our most common questions below.

Frequently asked questions

Find clear answers about caring for resin, custom design options, local pickup in West Monroe, and order fulfillment details.

How do I keep my resin jewelry and art pieces looking new?

Anything with resin in or on it should always be kept in a cool, dry place. Overexposure to excessive heat will cause the color to fade, and prolonged humidity can cause the surface to become sticky or tacky. Avoid storing items in direct sunlight or damp environments.

Can you make custom items without your existing molds?

Yes! We love exploring unique ideas beyond our standard catalog. If you have a specific vision, shape, or custom piece in mind, reach out through our custom orders page to discuss creating a one-of-a-kind design.

What is the best resin to use, and can you teach me?

We get asked this often! The best resin depends on whether you are casting deep molds or coating flat surfaces. We are passionate about sharing our craft with our community and look forward to offering tips and guidance as we grow our local presence.

Do you offer local pickup in West Monroe, Louisiana?

Yes, local pickup is highly encouraged! Our core mission is providing a dedicated local space for resin art lovers in West Monroe so you don't have to wait for online deliveries.

How fast does shipping work?

Orders placed before 12:00 PM CST ship out the very same day. Orders placed after noon will be processed and shipped on the following business day.

What is your return and refund policy?

We offer returns and refunds within 30 days of purchase for valid reasons. If an item arrives damaged or you experience any issues, please get in touch right away.

How can I contact customer support if my question is not answered here?

You can reach us easily by phone call, text, email, or through our website contact form. We are always happy to assist with orders, product questions, or custom inquiries.

Ready for something truly unique?

Whether you are looking for custom resin jewelry or exploring local art pieces, we are here to craft your vision with care.